--- title: CRAFTY_SYNTAX_CHANGELOG.md agent_username: wolfie date_created: 2025-11-12 last_modified: 2025-12-26 status: published onchannel: 1 tags: [SYSTEM, DOCUMENTATION, LEGACY, CHANGELOG] collections: [WHO, WHAT, WHERE, WHEN, WHY, HOW, HELP] ---

Crafty Syntax Changelog (Rebrand of Sales Syntax Lineage)

The 3.7.x branch that shipped as "Sales Syntax" now returns to the original Crafty Syntax name. This changelog documents the rebranded releases and points to the historical Sales Syntax notes that remain accurate for prior versions. License: GPL v3.0 + Apache 2.0 dual licensing under LUPOPEDIA LLC Program Scope: Human operator live help with layered popups, channel routing, canned replies, and visitor tracking.

VERSION_4_0_0_DEV — 2025-12-30 (In Development)

Highlights

#### Major Architecture Rewrite

• Version bumped from 3.8.0 to 4.0.0 due to extensive refactoring and modernization
• Legacy Crafty Syntax subsystems replaced with modern, modular components
• Database schema normalized across all tables
• UTF‑8 and emoji‑native support across the entire application
• Legacy tables preserved only for historical reference with clear deprecation markers
---

Database Layer Refactoring

• Replaced all legacy MySQL functions with PDO prepared statements
• Updated functions.php and visitor_common.php to use parameterized queries
• Replaced fetchRow() and numrows() with PDO equivalents (fetch(), rowCount())
• Standardized query patterns and added consistent error handling
• Improved SQL injection protection via strict parameter binding
• Added unified database abstraction layer for MySQL/PostgreSQL
---

Authentication System Overhaul

• Multi-provider authentication:
- Username/password with secure hashing - OAuth 2.0 (Google; extensible for more providers) - Passwordless email login (magic links)
• Security Enhancements:
- Encrypted client secrets - Optional passwords for OAuth users - Login tracking: timestamps, IPs, counters - Two-factor authentication (2FA) support ---

PHPMailer Integration

• Added PHPMailer v7.0.1
• SMTP, Sendmail, and mail() support
• Responsive HTML email templates
• Configurable email settings via admin UI or environment variables
---

Database Schema Updates

#### Modernized & Normalized Tables
• livehelp_sessions fully rewritten:
- SHA‑256 session tokens (CHAR(64)) - created_at, last_seen, expires_at (UTC BIGINT) - ip_address, user_agent, is_valid - Restored session_data (now MEDIUMTEXT) for backward compatibility
• livehelp_smilies rebuilt:
- Dropped legacy GIF-based smilies - New emoji-native table using Unicode code points (U+1F642) and HTML entities (🙂) - Removed dangerous ASCII substitution codes
• Referer & Visit Tracking Tables Modernized:
- livehelp_referers_daily - livehelp_referers_monthly - livehelp_visits_daily - livehelp_visits_monthly - livehelp_visit_track - All upgraded with: - BIGINT primary keys - Normalized column names - created_utc, updated_utc, is_deleted, deleted_at - InnoDB + utf8mb4 conversion
• Legacy Tables Marked as Deprecated:
- livehelp_users → replaced by: - auth_users - auth_user_prefs - livehelp_sessions - livehelp_operators - livehelp_visitors - livehelp_websites → replaced by livehelp_domains - Added table-level comments indicating deprecation and archival status #### New Authentication Tables
• auth_providers – OAuth provider configurations

New Content & Navigation System (Replaces legacy ontology section)

4.0.0 introduces a fully modern, flexible content architecture designed for multi‑type content, user‑defined navigation, semantic tagging, and AI‑aware contextual assistance. This system replaces the older ontology prototype and provides a unified, future‑proof foundation for all structured content inside Crafty Syntax. #### Core Features ##### 1. Multi‑Type Content System
• Supports multiple content types (text, media, folders, collections, etc.)
• Polymorphic relationships allow any entity to be tagged, categorized, or
assigned contextual metadata
• Designed for extensibility and future content types
##### 2. User‑Defined Navigation (Collections & Tabs)
• Users can create multiple collections, each with multiple tabs
• Tabs can represent:
- content groups - navigation sections - semantic clusters - user‑defined workflows
• Collections support hierarchical organization
##### 3. Context‑Aware AI Instruction System
• livehelp_contexts define semantic domains (e.g., “coding”, “broadcasting”)
• livehelp_context_cards store short (≤280 char) instructional hints for AI
to understand how content should be interpreted
• Context cards can be attached to any entity via polymorphic mapping
• Enables fine‑grained AI behavior tuning per content item
##### 4. Semantic Tagging System
• livehelp_tags store tag names scoped to a specific context
- Tag names are unique *within* a context, not globally
• livehelp_tag_map provides polymorphic tag → entity mapping
• livehelp_context_cards_tags provides hierarchical tags for context cards
• livehelp_entity_tags links tags to:
- content - folders - collections - other tags - future entity types ##### 5. Polymorphic Metadata & Properties
• All tag mappings support JSON properties for custom metadata
• Enables Edge‑specific metadata, UI hints, or AI‑specific attributes
#### New Tables Introduced
• livehelp_contexts — semantic domains
• livehelp_tags — tags scoped to contexts
• livehelp_tag_map — polymorphic tag mapping
• livehelp_context_cards — short AI instruction cards
• livehelp_context_cards_tags — hierarchical tags for context cards
• livehelp_entity_tags — polymorphic entity tagging system
#### Benefits
• Unified content model across the entire system
• Flexible navigation and organization for end users
• AI‑ready metadata and context injection
• Extensible tagging and classification
• Clean separation of content, navigation, and semantics
• Future‑proof foundation for 4.x and beyond
#### Views
• upcoming_events – future events with recurrence expansion
---

Security Enhancements

• Added X-Frame-Options: SAMEORIGIN to admin pages
• Added Content-Security-Policy: frame-ancestors 'self'
• Rate limiting for login attempts
• CSRF protection for all forms
• Secure session handling
• Improved password policies
• Password hashing via password_hash() (255-char column)
---

Timezone & UTC Handling

• Replaced all date() with gmdate()
• Replaced all mktime() with gmmktime()
• All timestamps stored as UTC BIGINT (YYYYMMDDHHMMSS)
• Eliminates timezone inconsistencies
---

Database Design Philosophy

• No Foreign Keys (application-level integrity)
• Soft Deletes (is_deleted, deleted_at)
• Orphan Management (NULL on delete + periodic cleanup)
• Full Performance Indexing on relationship columns
---

PDO Database Layer

• New PDO_DB abstraction class
• Database factory updated for PDO
• MySQL and PostgreSQL supported
---

Configuration & Migrations

• Enhanced configuration system
• Versioned migrations for seamless upgrades
• Backward compatible with existing installations
---

Admin Interface

• New authentication settings panel
• OAuth provider management
• Email template customization
• Security logs and login history
---

Developer Experience

• Updated documentation for new authentication flows
• Examples for custom auth providers
• Comprehensive logging and debugging tools
---

Status

• Release status: In development
• Database Changes: Backward compatible with existing installs
• Security: Stronger defaults, modern crypto
• Total: 25 new tables + 1 view + extensive modifications
---

Technical Details

• Designed for shared hosting with limited DB permissions
• No reliance on INFORMATION_SCHEMA
• Supports fractional timezone offsets (e.g., 5.75)
• Automatic timestamp triggers for new tables
• Default timezone: UTC
---

Upgrade Notes

• Production should remain on v3.7.5 until 4.0.0 stable
• Database changes include:
- 255-char password column - timezone_offset DECIMAL(4,2) - Versioned migrations
• Upgrades from <3.6.1 automatically apply all required migrations
• See README.md for requirements and setup instructions

VERSION_3_7_5 — 2025-11-14 (Livehelp JS Transparency & Icon Refresh)

Highlights

• Finalized the “local embeds only” policy from 3.7.x clarifying that every Crafty Syntax deploy must host its own tracking assets to meet 2025 privacy baselines.
• Removed the last obfuscated powered-by tag hiding in livehelp_js.php; the credit line now appears as a normal HTML anchor so auditors (and operators) can see exactly what ships in the bundle.
• Added a trailing csrepeat_() invocation to livehelp_js.php so the floating help icon re-checks operator presence and swaps artwork even after the visitor widget has been idle—most noticeable when the operator drops offline mid-session.
• Repacked the 3.7.5 ZIP to include the clean powered-by link plus the extra refresh call; anyone who grabbed the first 3.7.4 build on 2025‑11‑12 should download the updated archive dated late 2025‑11‑12 or newer.

Status

• Release published: Distributed as crafty_syntax-3.7.5.zip; supersedes the late 3.7.4 refresh so partners have one canonical bundle.
• Upgrade guidance: If you previously patched to the early 3.7.4 ZIP, copy livehelp_js.php (and the updated scratchpad copy) from 3.7.5 so embeds honor the privacy+branding changes without a full reinstall.

VERSION_3_7_4 — 2025-11-12 (Crafty Syntax Name Restoration)

Highlights

• Reissued the 3.7.3 codebase under the restored Crafty Syntax brand; binaries now publish as crafty_syntax-3.7.4.zip.
• Packaged artefact lives at public/craftysyntax-3.7.4.zip alongside the archived public/salessyntax-3.7.3.zip.
• Updated headers, about boxes, installer copy, and powered-by strings to read “Crafty Syntax 3.7.4 (formerly Sales Syntax 3.7.3).”
• Refreshed the default login branding: swapped the package logo (images/logo.png) and updated login.php artwork/labels to show the Crafty Syntax identity.
• Restored the 2025_modern/operator.jpg asset that was missing from the 3.7.3 package so the modern theme displays correctly in 3.7.4.
• Corrected the quick-upgrade path in setup.php to open a database connection before updating livehelp_config.version, ensuring the script actually writes 3.7.4 during the drop-in upgrade.
• Generated fresh MD5/SHA256 checksums for both the rebranded package and the archived Sales Syntax bundle so operators can verify integrity.
• Documented the rename across public/what_was_crafty_syntax.php, public/crafty_syntax_evolved.php, and the Crafty Syntax changelog alias.
• Notified auto-installer partners (Fantastico, Softaculous, Installatron) that the package is a branding update only—no schema or code changes.

Status

• Release published: Use crafty_syntax-3.7.4.zip for new installs or upgrades; salessyntax-3.7.3.zip remains in /archive/releases/ for historical reference.
• Upgrade guidance: Existing Sales Syntax 3.7.3 installs can drop in the rebranded files or continue running unchanged—functionality is identical.
---

VERSION_3_7_3 — 2025-11-10 (Timezone Offset & Hardening Sweep)

Highlights

• Removed the legacy offset column from fresh installs so setup.php no longer creates or references the misspelled field that broke MySQL import checks.
• Added a tolerant loader for existing databases: if a config row still exposes offest, the runtime maps it to offset on the fly and falls back to PHP’s active timezone when neither value is present.
• Replaced the admin “time offset” dropdown with a read-only notice that shows either the preserved legacy value or the resolved timezone identifier, avoiding undefined-index warnings during upgrades.
• Mirrored the fixes into the redistributed /public/salessyntax snapshot so hosted customers and LUPOPEDIA deployments stay aligned.
• Tightened the HTML embed generator (htmltags.php) to display a same-domain placement notice, preventing remote-site integration issues uncovered during shared-host testing.
• Tracking now requires local embeds only. To align with 2025 privacy expectations, remote cross-domain tracking was removed in 3.7.x. All installations must use relative paths on the host domain so visitors are not tracked on third-party sites.
• Sanitized mobile/iPhone settings updates (cellphone, sessiontimeout) with filter_sql so chat operators cannot inject SQL through the quick settings forms.
• Escaped the see parameter in admin_connect.php before injecting it into the XMLHTTP redirect URL, closing the reflected XSS the legacy admin widget relied on.
• Hardened setup.php redisplays by wrapping installer inputs in cslh_escape/rawurlencode and swapping the column-existence checks over to shared-host-friendly SHOW COLUMNS queries.
• Added scripts/security_sweep.py so maintainers can automatically flag risky patterns (eval, dynamic includes, raw $_REQUEST, unescaped $UNTRUSTED output) before shipping future patches.
• Completed fresh-install and upgrade validation on Windows (XAMPP) and Linux shared hosts to confirm timezone fallbacks, security fixes, and language loader updates behave consistently.
• Restored operator desktop cues: admin_users_refresh.php now escalates focus through nested frames (window.parent.bottomof → parent → top → self) before falling back to an alert, and wraps HTML5/EMBED chat sounds with autoplay-promise catches so operators hear the bell even when browsers block background playback.
• Standardized all “powered by” links to https://lupopedia.com/?utm_source=poweredby&utm_campaign=poweredby, removing obfuscation and legacy domains so embeds point at the LUPOPEDIA hub.
• Fixed leavemessage.php mail delivery: corrected the status update query, ensured department contact emails are honored, and fall back to owner_email so contact alerts always send when visitors leave a message.
---

Deployment Status (Completed)

• Shared-hosting verification completed on Windows and Linux environments; 3.7.3 is cleared for packaging and distribution to hosted customers.

Status

• Patch released: Tagged as 3.7.3 within 48 hours to unblock installers seeing the offest typo and shore up shared-host security.
• Packaging: Prepare and distribute the refreshed ZIP bundle to partners; continue monitoring support tickets for any residual timezone edge cases ahead of the planned timezone-schema audit during LUPOPEDIA rollout.
• Verification: Final security_sweep.py run, admin console debug regression tests, and fresh install/upgrade retests all pass with no new findings; package is ready for delivery.
---

VERSION_3_7_2 — 2025-11-10 (Installatron Compliance & Branding Refresh)

Highlights

• Rebased the working tree on the original 3.7.1 payload (public/salessyntax/) so all new fixes start from the shipped, unmodified theme.
• Retired the legacy filter_html() sanitizer and swapped every call site to native escaping helpers (cslh_escape, htmlspecialchars, rawurlencode) to eliminate double-sanitization flags raised by Installatron.
• Modernized the visitor typing beacon in livehelp.php (and mirrored scripts) to prefer fetch/XMLHttpRequest while keeping the <img>/GETForm fallbacks for browsers stuck in 2005.
• Removed obsolete upgrade prompts (pp.gif, gopro.png, “Go Pro” copy) now that unbranded features ship by default.
• Updated footer credits across operator/admin pages to read: Sales Syntax Live Help 2003 - 2025 ( a product of Lupopedia LLC ).
• Added an opt-in 2025_modern theme (responsive layout, flex-based header/footer, refreshed offline/connecting screens) without disturbing existing templates.
• Mobile and iPhone operator consoles now submit chats through modern fetch with GETForm2 fallback, keeping the postmessage workflow intact for legacy browsers.
• Logged the remediation plan in plan_for_sales_syntax_3_7_2.md so future patches stay aligned with Installatron requirements.
• Introduced hosted documentation stubs (howto, qa, updates) and new public landing pages (account.php, support.php, directory.php, members.php). Added an operator-facing notice on scratch.php explaining why the 3.7.2 release preserves the 2012-era UI (to keep diff baselines intact) and how LUPOPEDIA 1.0.0 will layer in modern tooling plus AI-driven migration of community customizations.
• Refreshed javascript/xmlhttp.js to use a shared fetch wrapper with automatic fallbacks to the legacy GETForm helpers, keeping polling/typing scripts functional on older browsers while modern installs run via fetch.
• Packaging/testing: preparing the clean 3.7.2 ZIP and verifying shared-host installs with the modernized AJAX pathways.
• Updated configuration helpers so generated URLs drop the domain entirely (always relative paths). This avoids mixed-content issues—legacy installs that were http:// now call AJAX endpoints over the current scheme (https:// when needed) without breaking.

Status

• Release in preparation: Regression testing and packaging still pending before tagging 3.7.2.
• Next steps: Mirror the modern typing helpers into mobile/iPhone/external clients, refresh shared xmlhttp.js, and produce Installatron-ready ZIP + changelog.
---

VERSION_3_7_1 — 2025-11-09 (Security Patch & LUPOPEDIA Integration)

Highlights

• Hardened every public visitor entry point (livehelp.php, user_connect.php, user_chat_*, user_top.php, user_qa.php) to reuse already-sanitized department/tab/offset integers before building redirects, query strings, or embedded JavaScript.
• Sanitized visitor-supplied hidden fields in lost-password and chat-color forms so remote widgets and password-reset flows cannot inject markup when rendered off-site.
• Refreshed the powered-by link in livehelp_js.php, allowing brand swaps to point directly to LUPOPEDIA while preserving the optional creditline toggle.
• Expanded the session fingerprinting ladder (get_ipaddress) to honor modern proxy/CDN headers, preferring public IPs and falling back safely so legacy installs maintain tracking accuracy.
• Packaged the release as the LUPOPEDIA migration baseline: the core now ships with the full Sales Syntax codebase, layered-pop-up heritage, and 3.7.1 security posture.
• Added LUPOPEDIA-side scaffolding: livehelps parent table (Migration 1071), CSV export guidance, and updated public docs (public/crafty_syntax_evolved.php, public/what_was_crafty_syntax.php) so operators understand the upgrade path.

Recommended Action

• Apply 3.7.1 (latest GPL release) before migrating. PORTUNUS and LUPO warn or block imports when livehelps.version = '3.7.0'.
• After patching, regenerate CSV snapshots so livehelps_rows.csv reflects the sanitized schema and version,3.7.1.
---

VERSION_3_7_0 — 2023-11-07 (PHP 8 Compatibility Sweep)

Highlights

• Baked the previously “pro/unbranded” option into core so powered-by links can be removed directly from the HTML generator or department settings.
• Completed a PHP 8 readiness pass: converted all each() loops to foreach, normalized Header() → header(), supplied missing response-code parameters, ensured mktime() casts, and added default values for undefined variables encountered in empty result sets.
• Hardened runtime safety by checking for ghost sessions before dereferencing arrays, assigning defaults for $hide, and replacing the legacy browser_info class with the newer Browser helper.
• Moved CTabBox include calls into data.php, repaired department HTML generation to use the correct ordered arrays, and refreshed the hour parameter handling to avoid null notices under PHP 8.
• File footprint: essentially every PHP asset was touched (FILES CHANGED: ALL OF THEM), with no schema alterations (DATABASE ALTERATIONS: NONE).

Status

• Legacy baseline: Still functional but missing the minor reflected XSS fixes and documentation polish delivered in 3.7.1.
• Upgrade path: Apply 3.7.1 (latest GPL release) before migrating into LUPOPEDIA; see md_files/1_wolfie/livehelp_module.md and public/crafty_syntax_evolved.php for patch workflow.
---

VERSION_3_6_2 — 2017-02-17 (Security Patch & UX Fixes)

Highlights

• Patched SQL injection spots tied to $aftertime and $typeof, coercing inputs with intval() and adding guard clauses around the write-div handler.
• Smoothed out the “bubble window” template: adjusted window dimensions, ensured chat sounds trigger when visitors request a session, and tidied department refresh logic.
• Updated live help admin refresh code (admin_users_refresh.php, admin_users_xmlhttp.php) and core helpers (functions.php, livehelp_js.php, iphone/functions.php) to keep real-time views synchronized.

Status

• No schema changes required (DATABASE ALTERATIONS: NONE); recommended as the minimum security level for pre-3.7 installations still on PHP 7-era hosting.
---

VERSION_3_6_1 — 2016-06-21 (Leads & Offline Invite Enhancements)

Highlights

• Introduced a dedicated leads tab plus offline layer invites so operators can capture visitor details—even when no human is online.
• Expanded tooling (autolead.php, autoinvite.php, sendemail.php, createemail.php, leads.php) and refreshed navigation/admin views to surface the new workflow.
• Added offline flag to livehelp_autoinvite and created the supporting livehelp_leads, livehelp_emails, and livehelp_emailque tables for long-term contact management.
• Bundled themed assets (layer_invites/layer-Help_buttonoffline.*) so the invite CTA matches the extended lead collection experience.

Status

• Represents the start of the CRM-oriented roadmap; later releases (3.7.x) build on this foundation while resolving security gaps and modernizing the runtime.
---

VERSION_3_5_4 — 2016-05-28 (CRM Interface Refresh)

Highlights

• Rolled out a visual refresh (new logo, login background) and exposed tabs for CRM linkage, support tickets, lead management, and operator wall posts.
• Updated both MySQL and MySQLi drivers (class/mysql_db.php, class/mysqli_db.php, plus mobile variants) and tuned setup/config scripts to support the expanded modules.

Status

• Served as the UX bridge into the CRM era; later 3.6.x releases layered in lead databases and offline invites.
---

VERSION_3_5_3 — 2016-03-30 (MySQL → MySQLi Migration)

Highlights

• Converted the legacy mysql_* calls to mysqli_*, providing PHP 5/7 compatibility without altering the surrounding business logic.
• Focused change set around database abstraction classes and supporting helpers; no schema adjustments required.

Status

• Required baseline for any installation targeting PHP 5.6+ or modern shared hosting environments.
---

VERSION_3_5_2 — 2015-12-02 (HTML5 Audio Default)

Highlights

• Switched the default alert sound implementation to HTML5 <audio> (with fallback options for legacy browsers), reducing QuickTime/plug‑in dependencies.
• Touched core notification scripts to ensure audio playback continuity across operator consoles.

Status

• Recommended upgrade for operators relying on browser-based audio cues; no database changes.
---

VERSION_3_5_1 — 2015-11-28 (Brand Transition Release)

Highlights

• Updated system messaging and configuration references to align with the lupopedia.com domain transition and security posture.
• Prepared the codebase for the upcoming CRM and lead-management additions that landed in 3.5.4+.

Status

• Acts as the housekeeping release before the CRM-focused 3.5.4 refresh.
---

VERSION_3_4_7 — 2013-08-15 (CRM Data Capture)

Highlights

• Added CRM capture tools so visitor data can be collected even when operators are offline.
• Integrated the new workflow across setup pages and reporting dashboards.

Status

• Marks the first appearance of CRM hooks that later 3.5.x/3.6.x builds expand into full lead management.
---

VERSION_3_4_6 — 2013-04-23 (Unbranded 3.4.4 Build)

Highlights

• Delivered an unbranded variant of 3.4.4 so customers could run live help without the standard credit line.

Status

• Shares code with 3.4.4; use when brand-neutral deployments are required.
---

VERSION_3_4_5 — 2013-04-23 (Mobile 3.4.4 Build)

Highlights

• Packaged 3.4.4 for mobile environments, ensuring templates and assets render cleanly on phones and tablets.

Status

• Recommended for teams targeting mobile-first deployments; otherwise functionally identical to 3.4.4.
---

VERSION_3_4_4 — 2013-04-23 (Security Release)

Highlights

• Fixed two very minor vulnerabilities: remote file include exposure in admin.php (operator scope) and full path disclosure in xmlhttp.php.
• Updated template logic and helper scripts to enforce stricter page routing rules and sanitize whattodo parameters.

Status

• Required baseline for any 3.4.x installation; patch instructions appear in the original changelog (manual edits plus guard clauses).
---

VERSION_3_4_1 — 2013-01-19 (Reporting Fixes)

Highlights

• Resolved bar-chart duplication in visitor analytics when departments overlapped.
• Corrected the version indicator so the UI shows the proper release number.

Status

• Light maintenance build; ensures analytics dashboards remain accurate before the 3.4.4 security patch.
---

VERSION_3_3_8 — 2012-08-05 (Visitor Paging & XSS Fix)

Highlights

• Corrected department-aware pagination so the “data” tab no longer shows duplicate bars when browsing visitors.
• Patched a cross-site scripting issue in livehelp_js.php; accompanying updates landed in setup.php, data_visits.php, and navigation.php.

Status

• Security-sensitive build; roll up critical fixes before extending visitor analytics further.
---

VERSION_3_3_8 (Mobile/No-Link Variants) — 2012-06-02

Highlights

• Published the “no backlink” (3.3.8) and “mobile” (3.3.7) variants of the 3.3.6 codebase for customers needing brand-free or mobile-optimized deployments.

Status

• Functionally equivalent to 3.3.6 aside from packaging differences.
---

VERSION_3_3_6 — 2012-06-02 (Operator Experience Polishing)

Highlights

• Fixed operator creation so display names show correctly on first login and added the maxrequests/deny agents throttles for bots.
• Enhanced icon credit styling and department selection within visitor/referer data tabs.

Status

• Includes configuration fields (ignoreagent, maxrequests) that later CRM and security updates rely on.
---

VERSION_3_3_5 / 3.3.4 / 3.3.3 — 2012-05-29 (Leads & Dept Analytics)

Highlights

• Released no-link (3.3.5) and mobile (3.3.4) builds alongside core 3.3.3, which overhauled analytics (department-aware data tabs, dynamic HTML generation) and added the ignoreagent/maxrequests columns to livehelp_config.
• Introduced department selection, cleaned shorthand PHP tags, and improved robot throttling for high-traffic sites.

Status

• Mandatory upgrade for installations facing analytics accuracy issues or resource strain from crawlers.
---

VERSION_3_3_0 — 2012-04-24 (Timeout & Website Segmentation)

Highlights

• Added timeouts and auto-logout controls for operators, plus per-website department visibility settings.
• Introduced the livehelp_websites table and added timestamps/department fields needed for multi-site routing.

Status

• Foundation for multi-site deployments; required before adopting the lead-management features that followed.
---

VERSION_3_2_5 — 2012-04-20 (No-Backlink Release)

Highlights

• Delivered a backlink-free build for customers needing white-label deployments while retaining 3.2.3 functionality.

Status

• Companion to the 3.2.3 improvements; use when licensing terms require removing the credit link.
---

VERSION_3_2_4 — 2012-04-20 (Mobile Release)

Highlights

• Packaged 3.2.3 for mobile use, adapting templates and scripts to render on smartphones.

Status

• Base for mobile deployments; pair with 3.2.3 schema changes.
---

VERSION_3_2_3 — 2012-04-20 (Session Stability & Geo Lookup)

Highlights

• Fixed missing tables during setup (e.g., livehelp_sessions), ensured external chat windows close when visitors depart, added operator display names, and integrated geo-IP lookup in chat details.
• Updated generated HTML to meet XHTML 1.0 Transitional standards and touched core scripts (setup.php, operators.php, details.php) accordingly.

Status

• Must-have for sites encountering session errors or wanting geo-location context in transcripts.
---

VERSION_3_2_2 — 2012-04-04 (No-Backlink Variant)

Highlights

• Provided a credit-free package mirroring 3.2.0 functionality for customers needing white labeling.

Status

• Mirrors 3.2.0; choose based on branding requirements.
---

VERSION_3_2_1 — 2012-04-04 (Mobile Helper Fix)

Highlights

• Fixed Windows-hosted helper files so the mobile/iPhone apps function correctly; packaged as the mobile edition of 3.2.0.

Status

• Required for Windows deployments using the companion mobile app.
---

VERSION_3_2_0 — 2012-04-04 (Performance & Localization)

Highlights

• Upgraded client_visitors.php, fixed undefined variables, added indexes to hot tables, modernized layer rendering (replacing the 1999 Dynamic Layer library), and refreshed the Portuguese (Brazil) language pack.
• Applied helper fixes for iPhone/mobile directories and broadened timezone handling in settings.

Status

• Major maintenance uplift; establishes the baseline for all subsequent 3.2.x tweaks.
---

VERSION_3_1_11 / 3.1.10 / 3.1.9 — 2012-03-25 (Brand & Stability Tweaks)

Highlights

• Released the no-backlink (3.1.11) and mobile (3.1.10) variants; 3.1.9 fixed multi-department icon handling, added dark/light credit link options, and ensured chat icons respect “hide when offline”.

Status

• Recommended for customers running multi-department widgets or needing branded credit image options.
---

VERSION_3_1_8 — 2012-03-08 (Unbranded Edition)

Highlights

• Removed “Powered by Sales Syntax” links from themes, chat icons, and the donation prompt, creating a fully unbranded 3.1.7 build.

Status

• Ideal for OEM deployments prior to the 3.2.x series.
---

VERSION_3_1_7 — 2012-03-08 (Display Name & Mobile Input Fix)

Highlights

• Fixed missing displayname field errors, improved mobile input handling, and released the mobile variant of 3.1.6.

Status

• Important for organizations with dual desktop/mobile operator workflows.
---

VERSION_3_1_6 — 2012-03-07 (Operator Presence & Cleanup)

Highlights

• Polished the operator availability logic, cleaned out unused showpopout code, refreshed invite.php, and rebuilt the help documentation.

Status

• Sets the stage for the 3.1.7 mobile/unbranded updates; ensure this release is in place before layering subsequent patches.
---

REFERENCES

• md_files/1_wolfie/livehelp_module.md — Live help module overview and migration flow.
• database/migrations/1069_create_livehelp_legacy_tables.sql — Legacy sales syntax base tables.
• database/migrations/1071_2025_11_09_livehelps_create_parent_table.sql — Parent configuration table with seed record.
• CHANGELOG.md — LUPOPEDIA platform changelog (see “Livehelp Parent Table & Documentation” entry).
• public/crafty_syntax_evolved.php — Customer-facing continuity and upgrade instructions.

--- Maintainer: PORTUNUS Migration Steward Contact: migration@lupopedia.com Last Reviewed: 2025-11-09 (Captain WOLFIE) --- > Historical Note: For release notes covering 2002-12-21 through 2012-03-07, refer to the original README_FILES/ changelog bundled with each Sales Syntax installation.